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South West Medical Centre is a part of South West Healthcare

Appointment Information


Appointments can be made online by downloading the HotDoc app directly to your phone and looking us up or directly from our website by clicking on Make an appointment. Alternatively, you can contact reception directly on (03) 5563 4370.

Every effort will be made to accommodate your preferred time and choice of practitioner. Longer consultations are available by request so please inform reception staff if you require some extra time. You may be asked about the level of urgency of your problem which is used to assist with prioritising the scheduling of your appointment.

Home visits

Home visits are available for registered patients of South West Medical Centre, whose condition prevents them from attending the practice. Suitability for a home visit will be determined by the Practice Nurse.

After hours home visits are available but must be booked during normal office hours.

Choosing the Right Appointment Type

Different consultation types are used to address different health issues. By ensuring you have chosen the right consultation type, you are helping us to meet your healthcare needs.

Consultation Length Consultation Guide
Standard consultation

(Up to 20 minutes)

Medical Certificates

urinary tract infection,

coughs and colds

(One issue only)

Long consultation

(Between 20-40 minutes)

Mental Health


Chronic disease management

(Multiple issues)

Prolonged consultation

(Greater than 40 minutes)

General Practitioner Management Plan

(Multiple complex issues)

Page last updated: 20 April 2021

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