Privacy

South West Healthcare is dedicated to protecting your privacy.

Information that is collected about you is stored securely both paper-based and electronically. Access to this information is only by authorised staff.

For more information please ask for a copy of the brochure, Privacy Brochure PROOF.

If you wish to access your information, you will need to request this through the Freedom of Information (FOI) Officer.

Phone Freedom of Information Officer (03) 5563 1578 (Monday – Friday 9.00am – 5.00pm)

This Privacy Statement explains how your personal information (being information capable of identifying you as an individual) will be treated as you access and interact with this website.

What information is collected and how is it used?

This site uses visitor logs to automatically record non-personal data, which does not identify specific users. To the extent that any data could identify you, we will not attempt to do so unless required by law. De-identified data from the visitor logs may be used to update and improve this website and for statistical purposes only.

This site also uses “cookies” to remember options you have selected and displays those options again on your next visit. These cookies do not store any personal information and do not allow us to track your usage of the site.

Two cookie types may be used by this website:

• Session cookies. These exist only for the duration of a web browser session with a particular website/host. All cookies will be immediately lost when you end your internet session or shut down your computer. Our copy of your information will be automatically deleted twenty minutes after you last used the system. This information is only used to help you use our website systems more efficiently, not to track your movements through the internet, or to record private information about you.
• Persistent cookies – These exist for a defined period of time (usually beyond the termination of the current session) before expiring.

Email messages and online forms you submit via this site may include personal information such as name, email address and telephone number. This information will only be used for the purpose for which it was collected and will not be added to any mailing lists nor disclosed to any other party without your knowledge and consent, unless required by law.

Information is also stored and disposed of in accordance with our obligations under the Public Records Act 1973 (Vic).

Privacy

No personally identifiable information is stored within cookies used by this website. No attempt will be made to identify anonymous users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.

Analytical data

When you visit this site, the system makes a record of your visit and logs the following information for statistical or systems administration purposes:

• the user’s server address
• the user’s top level domain name
• the date and time of access to the site
• pages accessed and documents downloaded
• the previous site visited
• type of browser used

This information is analysed to show broken links in our website, bottlenecks, and other site problems. We use this information to maintain our site for your efficient use.

No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect the Internet Service Provider’s log files.